PharmaLink

Pharmaceutical Returns Made Simple!

The Proven Industry Leader in Returns

Founded in 2000, PharmaLink is the nation’s premier Pharmaceutical Returns and Disposal provider. Our services include safely removing expired, damaged and unwanted pharmaceuticals from pharmacies, hospitals and other healthcare organizations. Our holistic approach results in tailored custom solutions to ensure maximum return credits and regulatory compliance. With our unique advanced web-based reporting platform, we provide you an analysis of your returned pharmaceuticals to help you make better financial business decisions for your company. With both mail-in and on-site return services, we offer maximum credit with every return, personalized customer service, guaranteed compliance and advanced reporting tools to provide you with the best returns and disposal services.

Returns

We offer both on-site and mail-in service nationwide with a focus on personalization and an SOP driven process that ensures compliance and maximum credit recovery. All services are conducted by our specially trained employees who have expert knowledge on our return process and access to advanced web-based computer reporting systems that bring a new level of transparency to our customers at any time. Whether you choose to have us service your facility on-site, or mail-in your returns for processing, you will receive the same level of quality service, expertise and commitment to excellence.

On-Site Return Services Include:

• Complete inventory of all products removed and returned.
• Preparation of regulatory paperwork including DEA 222 form.
• Preparation of return inventory shipment.
• Shipping to processing facility.
• Processing of returnable products and recall items.
• Return authorization management.
• Disposal of non-returnable products via incineration.
• Detailed processing reports and analytics via web-portal.
• Credit reporting and reconciliation.

Mail-in Return Services Include:

• Web-Based inventory creation and reporting application
• Shipping of products to processing center.
• Online preparation of DEA 222 form requests.
• Processing of returnable products and recall items.
• Return authorization management.
• Disposal of non-returnable products via incineration.
• Detailed processing reports and analytics via web-portal.
• Credit reporting and reconciliation.

PharmaLink Reporting Services

The management and reporting of the returns process reaches a new level of simplicity and visibility with Encore®, by PharmaLink. Encore® provides users with a complete pharmaceutical returns management suite to enhance the reverse logistics process across healthcare operations. With its easy-to-use, interface, step-by-step inventory tools, and reporting, Encore® paints a complete picture of your return inventory in real-time. Additionally, corporate and store-level credit data is easily reconciled to maximize the financial impact of returns in inventory. Dashboard reporting provides management users with key performance indicators to make a better impact on business decisions and quickly identify issues relating to operations and waste in inventory.

RxTakeBack® – Consumer Disposal Solution

Just like pharmacists, patients have old or unused prescriptions that need to be destroyed. Bring your customers back to your pharmacy with a compliant and environmentally responsible drug disposal solution. RxTakeBack® makes it easy to run your own drug take-back program and to stand out in your community as a leader in responsible drug disposal. The RxTakeBack® kiosk provides your store with a consumer disposal outlet that keeps customers returning to your pharmacy in addition to driving new business. This simple solution to prescription drug disposal is cost-effective and differentiates your pharmacy from others by providing a community service as well as a solution desired by the public.

NPR National Pharmaceutical Returns

Simplifying Returns

Off-Site Pharmaceutical Returns Processing Services • Pharmaceutical Waste Disposal Services

NPR Facts:

• All inclusive service fees.
• NPR offers FREE shipping.*
• NPR offers FREE tracking of credits.
• NPR offers FREE shipping to the manufacturers.
• NPR offers FREE comprehensive reports that you can use for tax purposes (reports also available online).
• NPR offers FREE disposal of non-returnable items and hazardous waste.*
• NPR offers FREE use of NPR's holding morgue for in-dated products with the potential of future credit.
• NPR is licensed to receive Schedule I drugs along with Schedule II-Vs.
• NPR offers FREE 222 forms.
• NPR’s secure website allows you to bar code scan your inventory. All drug information is auto-filled. All you have to do is fill in your quantities.

*With qualifying orders.

We accept products for return or disposal from all medical facilities including:
Retail Pharmacies
Hospital Pharmacies
Wholesaler Morgues
Ambulatory Services
Veterinary Facilities
Doctor’s Offices
Dentist’s Offices
Long Term Facilities
Infusion Services
Surgical Centers
Mail/Closed Door Pharmacies

Compliance:

NPR realizes the importance of staying in full regulatory compliance. This not only protects NPR, but our customers as well. All products marked for destruction are destroyed by means of incineration and within all regulatory guidelines.

• NPR is licensed as a Large Quantity Hazardous Waste Generator. All return companies should have this classification and be able to provide proof.
• NPR is in full compliance with: DEA, EPA, OSHA, DOT, VAWD and Individual State regulations.
• NPR holds the appropriate licensing to conduct business and is adequately insured

Please call one of our Customer Care Representatives to see how we can help you today and in the future.

Pharma Logistics

Why Pharma Logistics?

The Reverse Distribution Experts

At Pharma Logistics we specialize in pharmaceutical reverse distribution, handling the return credit process for retail pharmacies, hospital pharmacies and other healthcare providers across the nation. Whether you need to get your credits more quickly, are looking for a convenient way to ship your expired drugs or would like more visibility into the status of your returned products, Pharma Logistics has a seamless service to ensure compliance and improve profitability.

Pharma Logistics Benefits for Pharmacies

• Faster credits: Supports cash flow and ROI for your organization
• Boost cash flow more quickly with reduced reconciliation time
• Spend less time on accounting: reduce your reconciliation time up to 25 hours per month
• Precision Processing allows for the line item reconciliation, delivering greater return credit accuracy
• Our 100% Credit Promise: If you don’t receive 100% of the estimated return value, we’ll pay the difference of your service fee
• Online Client Portal offers real-time visibility and return analytics

Box & Ship or Onsite Services
Our hassle-free pharmaceutical returns services save your pharmacy time and labor while keeping you compliant. Choose the best return service for your pharmacy:

Box & Ship
Just place your unused or expired pharmaceuticals in a box and ship them to us—we’ll take it from there. We provide you with:

• Prepaid shipping labels
• DEA form 222
• Tamper-proof bags

Onsite
Trained and licensed representatives from Pharma Logistics come onsite to handle ready-to-return materials. We will:

• Check paperwork
• Ensure proper packaging
• Prepare shipment for carrier pickup

Rapid Credit Program Delivers Faster Reimbursement

• You will receive reimbursement within 14 days of your returnable product arriving at our warehouse.
• Pharma Logistics assumes the risk of a decrease in return value (due to changes in manufacturer policies).
• Use our Rapid Credit Program with both our Onsite and Box and Ship services.

Improve Your Return Credits and ROI
Many return credit vendors can only offer you static pricing. At Pharma Logistics, our twice-patented program allows us to offer dynamic pricing that better reflects industry pricing trends. We give our clients visibility into the returns process by reconciling line-by-line. This means we can accurately assign credits to each of our clients rather than just processing a group of jobs in a batch and averaging them all together. This delivers greater compliance and return credit accuracy for your pharmacy.

Our Online Client Portal reporting tool saves users hours of labor otherwise spent hunting for data. We give you real-time analysis and leave you free to focus on healthcare again.

Additional Compliance Services
Our full range of pharmaceutical return services covers everything your pharmacy needs to remain fully compliant.

• Repackaged Controlled Substance Credit program (RCSCP): We can help your pharmacy to determine which products can be returned for credit and which must be destroyed. We also provide you with DEA 222 forms
• Drug Take-Back program: We provide your pharmacy with secure bins, so your patients have an easy way to properly dispose of over-the-counter medications, prescription drugs and controlled prescription drugs. This helps protect your community from prescription drug abuse and accidental poisoning; reduces the dangers of pharmaceutical waste through environmentally safe disposal
• Inventory services: Free up hours of labor by taking advantage of Pharma Logistics’ 3rd-party drug inventory services.

Online Analytics
Beware, not every vendor provides reports showing exactly where your credit is in the return process and how much you can expect to collect.
For added visibility, Pharma Logistics provides you with our Online Client Portal for 24/7 data access. Improve your ROI by saving hours of labor, quickly tracking your return jobs and credits in real time. Real-Time Analytics include:

• Estimated Return Value (ERV) calculation
• Dashboard showing status of all returns and disposals
• Line-item reporting
• Credit tracking
• Expected and paid credits
• Data export to support compliance and financial reporting

In addition, our customer advocate team will train your pharmacy staff to use the portal to generate reports, paperwork and other useful information so that your entire organization is aligned on the value of your program.

How to Get Started with Pharma Logistics
Call us at 888-729-7427 or visit www.pharmalogistics.com and we’ll make sure you get all the information you need to make the best decision for your pharmacy.

Rx Return Services

One Check. Zero Hassle. Reverse Distribution.

We believe that independent and group healthcare providers deserve an accountable and transparent reverse distribution partner. Join us!

Rx Return Services is headed by a pharmacy owner and PharmD, who experienced a lack of accounting clarity and ease in reconciling reverse distribution records.

Mission:

• Eliminate discrepancies related to cookie-cutter, impersonal vendor processes.
• Remove front-line and back-office frustrations with live, local, real-time support.
• Reduce time you spend arranging, overseeing, and reconciling returns.
• Supply full-cycle visibility and transparency tied to all returns performed.
• Provide easy-to-learn, stress-free to use, point-and-click Rx returns portal.
• Deliver line-item account, price and quantities of every NDC.

Service Levels

Mail-in
Self Service
Onsite Service
Annual Subscription

Refund Options

Quick Cash:
One Check for all returnable expired medications.

Non-returnable Program:
Guide you how to recoup money for all non-returnable products.

Destruction Program:
Fully compliant, socially and environmentally responsible disposal.

Return Solutions

The Simplest, Most Efficient Credit Reimbursement Available

Partner with the most trusted returns company in the industry to increase your inventory profitability and reduce time spent on returns. Return Solutions is a preferred vendor of over 25 independent pharmacy buying groups across the country, with a reputation for honesty, accuracy, and quick reimbursement. If you are tired of confusing fee structures, additional charges, and elaborate credit tracking processes, consider giving Return Solutions a risk-free trial.

The OneCheck Select program offers the fastest and simplest reimbursement program available. Receive a single check, for all credit due through OneCheck Select, within as few as 10 days after your return, or choose from the 30, 60, or 90-day payment options. The fee is an all-inclusive percentage of returnable credit value. Manufacturer credit values are listed on the check stub, vastly reducing the complexity of credit tracking, and saving you time.

Sign up with Return Solutions today to receive the 30-for-90 promotion on your first return – the check for your credit will be issued in just 30 days at the lower 90-day reimbursement rate.

On-Site Service

• Experienced reps scan all prescription shelves for short-dated and outdated items.
• All items are scanned into our proprietary valuation software.
• Items are packaged and prepared for FedEx pickup.
• Receive a credit estimate before the rep leaves your store.

Mail-In Service

• Only CII-CV items are required to be inventoried.
• Print Return Authorization form and prepaid UPS shipping label.
• Give boxes to any UPS driver.
• Receive a credit estimate online within 3-5 business days.

Destruction Service

• Accept samples, non-hazardous compounding chemicals, and other nonsaleable waste.
• Items are transported to an EPA approved, waste-to-energy incinerator.
• Destruction is witnessed by at least two employees.
• Proof of destruction and DEA forms provided.

Consumer Medication Collection
We are excited to offer a system that will allow you to provide a solution to your community for unused and expired prescription medications. MedCollect by Return Solutions provides simple, cost-effective, and compliant collection and disposal of consumer prescription medications for as little as $89 per month. Select your cabinet size, number of collection kits, and length of your agreement, and your cabinet and first two collection kits will be shipped out immediately. Everything you need for compliant collection and destruction is included in the price. Help keep your community safe and protect our environment with a MedCollect kiosk in your pharmacy.